Privacy Policy

Effective Date: 12/1/2024

At Profound MedSpa, your privacy is our priority. We understand that the protection of your personal data is essential, and we are committed to safeguarding the information you entrust to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in other ways. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with us on our website, through online forms, or via other communication methods. This may include:

  • Personal Identification Information: Name, email address, phone number, date of birth, and address.
  • Health and Medical Information: In some cases, we may collect health-related data, such as details of services requested, medical history, or preferences for treatments.
  • Payment Information: Credit card details or other payment-related data when making a purchase or booking a service.
  • Device and Usage Data: Information about your device, such as IP address, browser type, and how you interact with our website (cookies, analytics data, etc.).

2. How We Use Your Information

We use your information to provide and improve our services, and to ensure that your experience with us is smooth and personalized. The ways we use your data include:

  • Service Delivery: To schedule and manage appointments, deliver treatments, and respond to your inquiries.
  • Communication: To send you updates about your appointments, promotions, or changes to services, with your consent.
  • Marketing: To send promotional materials, newsletters, or special offers. You may opt out of these communications at any time.
  • Improvement of Services: To analyze user trends and enhance our website and services.
  • Legal Compliance: To comply with legal obligations, protect our rights, and prevent fraud.

3. How We Protect Your Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We will not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, marketing partners, etc.) who help us run our operations.
  • Legal Requirements: We may disclose your personal information to comply with applicable laws or respond to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. Cookies are small data files placed on your device that help us remember your preferences and interactions with our site. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features on our site.

6. Your Rights and Choices

You have certain rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct inaccurate information.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in emails or contacting us directly.
  • Data Portability: In some cases, you may request a copy of your data in a structured, commonly used format to transfer it to another service provider.
To exercise your rights, please contact us at info@profoundmedspa.com or call (484) 704-7000.

7. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of these websites before sharing any personal information.

8. Children's Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible.

9. International Transfers

If you are located outside the United States, please note that your personal information may be transferred to, and processed in, the United States. By using our services, you consent to this transfer, processing, and storage of your data in the U.S.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Profound MedSpa
72 S Trooper Rd
Trooper, PA 19403
Email: info@profoundmedspa.com
Phone: (484) 704-7000

Messaging Principles and Best Practices:

  1. Transparency: Be clear and transparent about what information you collect and how it will be used. Avoid technical jargon or legal language where possible-your customers should easily understand their rights and how their data will be handled.
  2. User Control: Allow users to control the data they share. Provide clear options to opt-out of marketing communications or delete data upon request.
  3. Clear Consent: If you collect sensitive data (e.g., health information), make sure you ask for explicit consent before processing it. Be clear about why the information is needed and how it will be used.
  4. Security Assurance: Always assure users that their data is safe. Describe the security measures in place and address any potential risks without downplaying the importance of security.
  5. Easy Accessibility: Make your privacy policy easy to find on your website, ideally with a link in the footer of every page, so users can easily review your privacy practices.